"The Ripple Effect: How Workplace Conflict Impacts Morale and Motivation"
We’ve all experienced conflicts in the workplace. For some of us, these conflicts have resulted in leaving our jobs or feeling the need to resign in the name of self-preservation. If there seems to be no chance of resolution the idea of leaving the circumstances causing the stress, i.e the job, can feel liberating. Then again this option generally is and should be, a last resort.
Whether it's a minor issue or a major dispute, conflicts can have a serious impact on morale and productivity. Let's take a closer look at how workplace conflict affects employees and businesses.
Decreased motivation: When conflict arises, employees may feel demotivated or distracted. This can lead to decreased productivity and lower morale. It's important to address conflicts promptly to prevent them from affecting employees' motivation.
Increased absenteeism: Conflict can also lead to increased absenteeism. Employees may feel stressed or anxious about coming to work and may need time off to deal with the conflict. This can cause a further decrease in productivity and morale.
Negative impact on teamwork: When conflict is left unresolved, it can damage relationships between team members. This can lead to a negative impact on teamwork and collaboration, further reducing productivity and morale.
Studies have shown that workplace conflict can have a significant impact on businesses. A study by CPP Inc. found that employees spend an average of 2.8 hours per week dealing with conflict. (https://img.en25.com/Web/CPP/Conflict_report.pdf)
It’s clear that workplace conflicts are a common occurrence and honestly it shouldn’t come as a surprise. Just because people are drawn to work at the same company, doesn’t mean they’re all there for the same reasons or that they possess the same work ethic. Aside from having different workplace motivations you add in differences in personalities and opinions and now you’ve got a variety of reasons people may not see eye-to-eye.
The biggest factor aiding in early resolution is to solve issues as they arise before a snowball can become a mountain. In most major conflicts we can see red flags along the way, issues that should’ve been addressed (depending on your position either by you or management). A lot of people think to themselves “If I don’t let it bother me it won’t be an issue” and while I understand why we want to let things go, if bothersome things persist they must be dealt with. It’s important to address things before they escalate beyond the point of repair.
Remember, you have a voice, agency, and the right to be happy at work. If you’re starting to feel any or all of the above-listed effects it’s time to do something about it. Consider talking directly to the person you’re having issues with. If things have gone on too long and you feel that’s not an option right now talk to your supervisor or HR department.
I understand the importance of addressing workplace conflict promptly and am certainly well-versed in de-escalating issues that have gone on too long. I am experienced in coaching employees to address conflicts and develop effective communication and conflict-resolution strategies. I truly believe that addressing conflict can lead to a more positive work environment, higher morale, and increased productivity.
Either way I encourage you to explore options and consider ways you could overcome your issues. I truly believe that addressing conflict can lead to a more positive work environment, higher morale, and increased productivity. Life is too short to spend 8 hours a day working somewhere, or with someone that adds unnecessary stress to your life.
Navigating conflicts and other personnel issues can be challenging, especially for new managers and conflict-avoidant types. I do offer Team Coaching as well as a 12-week Leadership Program. If you’re looking for support or guidance that’s an excellent place to start!
I write these blogs because I’ve personally dealt with these issues (and so much more) my hopes are that you, the reader feels empowered and supported. Please share your experience(s) so that other can learn from you as well.
Wishing you luck and a happy work-life!
~ Alexis Piotrowski